How to protect your clients where Microsoft can't
by Abbie-Lee Hollister, on October 24, 2019
Adoption of Microsoft Office 365 continues to grow with droves of businesses coming to the service for their collaborative software needs. While Office 365 offers basic protection for customer data, many businesses don’t realise that Microsoft recommends using a third-party service to guarantee access and retrieval in the event of a disruption.
In fact, the Microsoft Services Agreement contains the following:
We strive to keep the Services up and running; however, all online services suffer occasional disruptions and outages, and Microsoft is not liable for any disruption or loss you may suffer as a result. In the event of an outage you may not be able to retrieve Your Content or Data that you’ve stored. We recommend that you regularly backup Your Content and Data that you store on the Services or stores using Third-Party Apps and Services.”
On top of short recovery times, the threat of not backing up your Office 365 data is big. One of the most obvious risks is your clients forever losing access to important business data that is crucial to the operation and security of their business.
So, how do you protect your clients where Microsoft can't?
Axcient’s CloudFinder not only provides IT Providers with military-grade encryption for the highest level of data protection, but it increases productivity and gives you peace of mind. SmartSearch functionality means instant full text search and restore capabilities to save you time with the fastest indexed search on the market.
Retrieve files in no time at all with granular search controls and specific filtering abilities down to names within attachments and documents, and date modification.
Just as beneficial, CloudFinder enables IT Providers to increase their profit margin by almost 3x from what they receive when selling Office 365 alone. Not only can you grow your business with CloudFinder, but you provide the backup insurance clients might not know they need for business continuity and disaster recovery.
That type of full-service and support creates the kind of relationships that ensures loyalty and trust between you and your clients.